In the current 2015 Legal Report, ROLAND Rechtsschutz-Versicherungs-AG, in cooperation with the Allensbach Institute for Public Opinion Research, came to the conclusion that awareness of the mediation process has increased again compared to the previous year. According to the survey, 68 percent of the population have heard of the possibility of resolving conflicts with the help of mediation procedures. 45% of those surveyed believe that mediation can resolve many disputes.
This view is not confirmed by an evaluation of the proceedings conducted at CenaCom. If mediation proceedings come about, the parties are already signaling a fundamental willingness to communicate and thus reach an agreement. Approximately 85 percent of the mediation proceedings conducted end amicably and are concluded with a settlement.
You can find the study on the Roland Group website and a link to the study in our download center.
