ADR in International Trade
Learn moreADR approaches for international trade to avoid protracted legal disputes
For BusinessesConflict Resolution in Business and the Workplace
Conflicts are a natural part of business and organisational life. They arise between shareholders, employees, departments, or in cooperation with business partners. If left unresolved, they lead to productivity losses, increased costs, loss of know-how, and strain on business relationships.
CenaCom provides procedures that identify, structure, and resolve conflicts at an early stage in a legally robust manner.
Typical Areas of Conflict
Conflicts within organisations have various causes and effects. They may arise internally between employees and management levels, or externally in business relationships with partners, customers, or suppliers. Both types of conflict have a direct impact on productivity, costs, and the stability of business relationships.
External Conflicts
- Contract and performance disputes with business partners
- Supply chain issues, e.g. delays or defects
- Conflicts arising during mergers, cooperations, or strategic alliances
- Disputes concerning intellectual property or industrial property rights
- Conflicts with customers or clients due to inadequate performance
Internal Conflicts
- Tensions between employees or departments
- Conflicts between employees and management
- Workplace bullying and discrimination cases
- Disputes arising during restructuring or change processes
- Shareholder conflicts regarding rights, obligations, or profit distribution
Mediation in Corporate Practice
Companies use negotiation-focused mediation to resolve challenging contract negotiations in a structured and timely manner. A neutral business mediator clarifies interests, develops options, and creates a basis for decision-making that leads to resilient agreements.
Our mediators can support you in the following areas:
Bullying
Learn moreTraining of conflict managers and implementation of reporting systems for early de-escalation
Business Formation
Learn moreClear agreements in the formation phase help define roles and responsibilities and prevent avoidable conflicts.
Business Restructuring
Learn moreEarly, structured action in a business crisis supports trust, consensus and a legally compliant restructuring process.
Business Succession
Learn moreSupported succession process helps prevent disputes and protects the continuity of the business.
Change Management
Learn moreCenaCom supports companies in their change management through targeted training
Company Merger
Learn moreCenaCom supports early conflict management to ensure a stable, low-friction merger process.
In House
Learn moreCenaCom helps organisations build practical, in-house structures for effective conflict management.
Intellectual Property
Learn moreProfit-oriented management of industrial property rights through early conflict management
Mediation Clauses
Learn moreCopyable sample clauses for contracts with a checklist for effective dispute resolution clauses
Sales as Complaint Manager
Learn moreA trained sales team can recognize customer dissatisfaction and respond appropriately.
Shareholder Dispute Resolution
Learn moreMediation and conciliation offer a clear, low-escalation path to resolving shareholder disputes and safeguarding the company.
CenaComServices for Businesses
Conflicts cannot be entirely avoided, but they can be resolved in a structured and reliable way. Based on the German Code of Civil Procedure and the Mediation Act, CenaCom offers businesses procedures that handle conflicts confidentially, with clear documentation and legally recognized outcomes.
Conflicts can serve as drivers of innovation.
The key is to identify, assess, and resolve conflicts within an organisation at an early stage. CenaCom mediators provide hands-on support throughout this process.
